F&Q
Got questions? You’re not alone here are some of the most common things our customers ask. If you still need help, we’re just an email away at mail@ninerz.com.
Q: How long does delivery take?
Most orders arrive within 4 to 7 working days, depending on your location. We’ll share a tracking link once it’s shipped.
Q: What payment methods do you accept?
We accept UPI, Debit/Credit Cards (Visa, MasterCard, Amex), Net Banking, and popular wallets.
Q: Can I return a product if I don’t like it?
Yes! We offer a 9 day return window on most products. Just make sure the item is unused and in its original packaging. See our return policy for details.
Q: How do I track my order?
You’ll receive an email or SMS with tracking info as soon as your order is dispatched.
Still unsure? Reach us at mail@ninerz.com we’re happy to help!