Return & Refund Policy

We want you to absolutely love what you wear from Ninerz. But if something doesn’t feel quite right, we’ve got your back.

You can return most items within 9 days of receiving your order. Whether it’s a sizing issue or a change of heart, we understand just make sure the product is unused, unwashed, and in original condition with tags intact.

To start a return, simply email us at mail@ninerz.com with your order number and the reason for return. Once approved, we’ll guide you through the next steps.

Once we receive the item and inspect it, your refund will be processed within 5–7 business days via your original payment method.

Please note: Customized or clearance items may not be eligible for return. We’ll always mention that clearly on the product page.

Your satisfaction matters. If something’s off let us fix it.